Our Shipping Policies

Sleepify Shipping Policy

Welcome to Sleepify! We're delighted to offer our exceptional sleep-related products to customers worldwide. Our shipping policy aims to provide you with comprehensive information about our shipping procedures, options, and international considerations.

1. Shipping Destinations:

At Sleepify, we're committed to serving customers globally. We offer international shipping to a wide range of countries. During the checkout process, you can select your country from the list of available destinations. If your country is not listed, please contact our customer support team, and we'll do our best to accommodate your request.

2. Processing Time:

Your satisfaction is our priority. We aim to process and dispatch orders promptly within 1-2 business days of receiving them. Orders placed on weekends or holidays will be processed on the next business day. Our dedicated team works diligently to ensure your order is prepared accurately and efficiently.

3. Shipping Methods:

We understand the importance of choice and flexibility when it comes to shipping. That's why we offer a variety of shipping methods to suit your needs. Whether you prefer standard shipping for cost-effectiveness or expedited shipping for faster delivery, we've got you covered. The available shipping methods may vary based on your location and the weight of your order.

4. Shipping Costs:

Transparency is key to building trust with our customers. Shipping costs for international orders are calculated based on several factors, including the destination country, package weight, and selected shipping method. During the checkout process, you'll be able to view the shipping costs for your order before finalizing your purchase. We strive to offer competitive shipping rates without compromising on service quality.

5. Customs and Duties:

Navigating international shipping can sometimes involve customs duties, taxes, and fees imposed by the destination country. These charges are beyond our control and are the responsibility of the recipient. We recommend familiarizing yourself with your country's customs regulations to avoid any surprises upon delivery. Sleepify is not liable for any additional charges incurred due to customs clearance processes.

6. Order Tracking:

Stay informed every step of the way with our order tracking service. Once your order has been shipped, you'll receive a shipping confirmation email containing a unique tracking number. This tracking number allows you to monitor the status and progress of your shipment until it reaches its destination. Our goal is to provide you with peace of mind and confidence in your purchase.

7. Delivery Time:

We understand the excitement of receiving your order promptly. While we strive for timely delivery, international shipments may vary in transit time depending on factors such as the destination country, shipping method, and customs clearance procedures. Generally, international deliveries may take anywhere from 7 to 21 business days. However, please note that unforeseen delays beyond our control may occur.

8. Shipping Restrictions:

Certain products may be subject to shipping restrictions due to local regulations or logistical constraints. Additionally, we are unable to ship to P.O. boxes or APO/FPO addresses for international orders. We apologize for any inconvenience this may cause and appreciate your understanding.

9. Returns and Exchanges:

Your satisfaction is our top priority. If for any reason you're not completely satisfied with your purchase, we offer a hassle-free returns and exchanges process. For international orders, please refer to our Returns Policy for detailed instructions. Please note that return shipping costs for international orders are the responsibility of the customer.